![]() Repair virtual network card using the CyberGhost VPN function.Ĭonflicts with other software can disable or damage CyberGhost's virtual network card.Log in to your router, look for the "Security" tab and see if any security features or parental controls are turned on. Some ISPs usually equipped their routers with parental/security controls enabled by default. Remove potential safety Security or Parental controls from your router. Temporarily disable any applications that may interfere.Ĭertain apps that can gain control of the network on your device may interfere with the VPN connection of CyberGhost. Your VPN connection might be blocked by a firewall, antivirus, or anti-spyware program.Certain apps that can gain control of the network on your device may interfere with the VPN connection of CyberGhost. Then try connecting again.ĭisable IPv6 support. Temporarily disable any applications that may interfere. Uninstall the app, reboot your device, and install the app again. Sometimes restarting your device will do the trick. For WireGuard you can try all options available for the MTU Size, we recommend using the " Small" value :ĭue to a series of factors, one location may offer a more stable connection than others. To do so, launch the CyberGhost application, visit the Settings tab, look for the VPN protocol, and choose between WireGuard, OpenVPN or IKEv2. Change the "Automatic selection" option used on the CyberGhost VPN application.This topic covers various troubleshooting steps to help resolve connectivity issues.Īfter each step, check if the issue still remains. ![]() ![]() There are a number of factors that may be responsible for why a VPN connection could not be established.
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